Case studies
Real results for real businesses.
Every engagement is different. Every result is measurable. Below are actual results achieved through strategic accounts receivable leadership, process improvement, customer account reconciliation, and focused collection initiative.
Manufacturing — Unapplied Cash Recovery
Outcomes
- Reduced $100 million in unapplied cash by more than 90% in less than 12 months
- Improved the accuracy of customer accounts
- Increased visibility into accounts receivable and cash flow
- Established sustainable processes to prevent future backlogs
The challenge
A multi-location manufacturing organization had accumulated more than $100 million in unapplied cash, creating inaccurate customer balances, delayed collections, and poor visibility into cash flow.
Our approach
Evaluated existing cash application processes across multiple manufacturing locations. Standardized cash application procedures, identified and resolved unapplied cash discrepancies, improved reconciliation processes, and strengthened internal controls.
Recovered Long-Outstanding Receivables
Outcomes
- Successfully collected receivables outstanding for more than three years
- Improved cash flow by recovering revenue previously considered unlikely to be collected
- Reduced potential bad debt exposure
The challenge
The organization had significant customer balances that had remained outstanding for more than three years and were considered difficult to collect.
Our approach
Performed detailed account research and customer reconciliations. Partnered with internal stakeholders and customers to resolve disputes. Implemented targeted collection strategies for high-risk accounts.
Reduced Past-Due Receivables by 90%
Outcomes
- Reduced $15 million in receivables over 90 days past due by 90%
- Significantly improved cash flow
- Strengthened collection performance and reduced aging risk
- Enhanced the overall health of the accounts receivable portfolio
The challenge
The company had $15 million in receivables more than 90 days past due, negatively impacting cash flow and Days Sales Outstanding (DSO).
Our approach
Analyzed aging reports to identify collection priorities. Developed focused collection strategies, resolved billing issues and customer disputes, and worked closely with customers to accelerate payment.
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